Privacy Policy
Overview
Mars Ascend Men’s Health (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information, including in connection with our website, services, and SMS/text messaging program.
Information We Collect
We may collect the following types of information:
1. Personal Information
Name
Email address
Phone number
Date of birth (when provided for clinical services)
Billing and payment information (processed through secure third-party vendors)
2. Health Information
Information you provide related to your health, symptoms, medications, and medical history
This information may be protected under applicable healthcare privacy laws (e.g., HIPAA), when applicable
3. Technical and Usage Data
IP address
Browser type and device information
Website usage data (pages visited, time on site, etc.)
How We Use Your Information
We use your information to:
Provide medical and wellness services
Communicate with you regarding appointments, treatment plans, and services
Send administrative, service-related, and marketing communications (if opted in)
Improve our website, services, and patient experience
Process payments and manage accounts
Comply with legal and regulatory obligations
SMS/Text Messaging
If you opt into our SMS messaging program:
You will receive appointment reminders, service updates, and occasional promotional messages
Message frequency varies
Standard message and data rates may apply
We do not sell, rent, or share your mobile number with third parties for their marketing purposes.
You may opt out at any time by replying STOP or contacting us at info@marsascendmenshealth.com.
Sharing of Information
We may share your information only as necessary in the following circumstances:
With healthcare providers involved in your care
With secure third-party service providers (e.g., EHR platforms, payment processors, communication platforms)
To comply with legal obligations (e.g., court orders, regulatory requirements)
To protect the rights, safety, and security of our patients and business
We do not sell your personal information.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no system can be guaranteed to be 100% secure.
Your Rights and Choices
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Opt out of marketing communications at any time
Request deletion of your information where applicable (subject to legal and medical record retention requirements)
To make a request, contact us at info@marsascendmenshealth.com.
Data Retention
We retain your information for as long as necessary to:
Provide services
Comply with legal, medical, and regulatory requirements
Maintain appropriate clinical records
Third-Party Services
Our website and services may use third-party tools (e.g., email platforms, analytics, payment processors). These providers have their own privacy policies governing how they handle your data.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Continued use of our services constitutes acceptance of any updates.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact:
Mars Ascend Men’s Health
📧 info@marsascendmenshealth.com